planBIM stores your data in the cloud using several types of storage, depending on the type of data, including databases, file storage and other systems.
Our systems are only accessible by people and services who need access. This means that your projects/workspaces are unreadable by someone with access to the disks holding your projects/workspaces.
The following information is stored in our database:
We collect personal data from our Users when they visit our Website, when they create a User account on our Platform, when they invite other Users to join their project on the Platform and when they contact us.
The personal data that we collect from our Users include:
Account Data – User’s full name, email address, phone number, company name and designation. Our lawful basis for collection and use of this data is the performance of our contract with you.
Transaction data- When a User upgrades a workspace on the Platform, we obtain additional information about the User’s selected subscription plan, and we also request the User to provide payment details which are collected and processed by our Payment Processor (Stripe Inc). Our lawful basis for the processing of this personal data is the performance of our contract with you.
Email subscription- If you subscribe to receive marketing material from us, we request you to provide us with your full name, your email address, your Company name and designation. Our lawful basis for collection and use of this personal data is your express consent which you grant us when you opt-in to receive marketing material from us. You may withdraw your consent from receiving direct marketing material.
Customer Support data- When a User emails us or sends us customer support requests through our Platform, we also collect User’s name, email address, and the content of the support request as well as any communication that follows from the initial support request. Our lawful basis for collection and use of this personal data is the performance of our contract with you.
Linked Social Account- Where a User links their social media account with the Platform, the Company will have access to certain social media account information of such User, such as Social Media user ID, and any publicly visible information on such social account. The third-party social media platform provider decides the information the Company will be able to access. This personal information is used to enable you to login to your Platform account, should you choose to do so. The lawful basis for our processing of this personal data is performance of our contract.
Automatically collected data- We also collect some data about our Users through the use of cookies, pixels, tags and tracking technologies when Users visit our Website. This includes information such as a User’s Internet Protocol address, their geographical location, the device they use to access our Service, the browser and operating system they use, the date and time of their visit. Our lawful basis for collection and use of this personal data is our legitimate interest.
You can click here to know more about our Privacy policy.