Access Related
What are the various project specific roles?
Project User Structure Users in a project in planBIM can take on three different roles, namely: Manager: A Manager has the maximum privileges in a project, i.e. to add/remove other members, revoke/grant module access of project members and change ...
What are the different roles in a workspace?
Workspace User Structure: Whenever you create a workspace, your email account by default represents an Owner of the workspace. Owner: An Owner has all the privileges of a workspace. Some of the rights that only owners have are to upgrade/downgrade ...
Keeping your account secure
At planBIM, we are committed to protecting your data and privacy. You can use the following steps to add extra protection to your account. Use a strong and unique password Choosing a strong, unique password helps to keep your personal information ...
You have been removed from a workspace
It’s possible that you were removed from a team that has the project you’re looking for. Unfortunately, you wouldn’t receive any notification if you are removed from a project. You may, however, check if your account is still associated with the ...
I’ve forgotten my email address
Each planBIM account is linked to an email address. You cannot access your planBIM account using different email account. However, if you happen to forget your registered email account you were using for planBIM, you can try following options to ...
I did not receive the password reset email
Follow these simple steps: Enter your email address linked to your Match account and click NEXT. You will see a new screen. Click FORGOT? Click on REQUEST RESET LINK We’ll send you an email to reset your password. If you don’t see an email from us in ...
I no longer have access to my account's email address
In most cases, users losing access to their planBIM account happens when a user leaves a job and the employer takes over the account. Kindly try logging in with your last known credentials. If you’ve lost access to the email address tied to the ...
I'm unable to login with my Social Account
If you are experiencing any issues with your social login, like not being able to login to an account, the first troubleshooting step is to reconnect and reauthorize your account. The connections between the planBIM dashboard and social networks can ...